Contact information
Contact Information
Last updated: September 20, 2026
If you have questions about an order, product, shipping, return, refund, privacy matter, or anything else related to MEWSWELL, you are welcome to contact us.
MEWSWELL
Website:
mewswell.store
Email:
felix@mayer.se
Postal address:
MEWSWELL
Lasarettsgatan 41
982 34 Gällivare
Sweden
Customer Support
For general customer-service enquiries, please contact:
When contacting us about an existing order, please include your order number so that we can locate your purchase more quickly.
Order Questions
You can contact us regarding:
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order status;
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product questions;
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shipping and delivery;
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damaged or incorrect products;
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returns;
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refunds;
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payment questions;
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cancellations where available;
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complaints;
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privacy-related requests.
Returns
Please contact MEWSWELL before returning any product.
Do not automatically send returns to the postal address listed above.
The correct return destination may depend on the product and fulfilment location. We will provide the appropriate return instructions and address after reviewing your request.
For return and refund conditions, please refer to our Refund & Returns Policy.
Shipping Questions
For questions about delivery, tracking, delayed parcels, or missing shipments, email:
Please include your order number and tracking number, if available.
Faulty, Damaged, or Incorrect Products
If you receive a product that is damaged, faulty, incomplete, or different from what you ordered, please contact us as soon as reasonably possible.
Where helpful, include:
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your order number;
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a description of the issue;
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photographs of the product;
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photographs of the packaging;
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any relevant tracking information.
Your statutory consumer rights remain unaffected.
Privacy Requests
Questions or requests relating to personal information or privacy can be sent to:
Please refer to our Privacy Policy for more information about how MEWSWELL processes personal information and the rights that may be available to you.
Complaints
If you are dissatisfied with a product or service, please contact us first so that we have an opportunity to review and resolve the matter.
Email:
Please provide enough information for us to understand the issue and identify the relevant order.
Business Hours and Response Times
Customer enquiries are reviewed on business days.
Response times can vary depending on enquiry volume and the nature of the request. We aim to respond as soon as reasonably possible and do not publish an artificial guaranteed response time.
Important Notice
MEWSWELL may use third-party fulfilment, logistics, payment, and ecommerce service providers.
The postal address above is therefore not necessarily the return address for purchased products.
Always obtain return instructions from MEWSWELL before sending a return.
Contact Summary
MEWSWELL
Website: mewswell.store
Email: felix@mayer.se
Postal address: Lasarettsgatan 41, 982 34 Gällivare, Sweden