Frequently asked questions
What kind of products do you carry?
We focus on compact indoor-cat enrichment, including window products, interactive play, scratching, climbing, hiding and foldaway furniture.
Is everything suitable for small homes?
Small-space suitability is a core selection criterion. Product pages will include verified dimensions and setup requirements so you can judge fit before ordering.
Are all products renter friendly?
No. Products that avoid drilling or permanent installation will be clearly identified as renter-friendly. Always follow the product-specific installation instructions.
How do I know whether a product is right for my cat?
Check the product page for verified dimensions, materials, mounting method, weight guidance where supplied by the manufacturer, intended use and safety information.
How long does shipping take?
Delivery estimates vary by product, supplier and destination. We will publish product- or region-specific estimates only after they are verified with the supplier.
What if my order arrives damaged or incorrect?
Contact us through the store's customer support channel with your order details and photos where relevant. The final refund and return policy will explain the process before launch.